Fiji Airways
How Fiji Airways soared, achieving a 346% increase in bookings
9.2 million
+346%
+4208%
+461k
+573%
+137k
RQmedia was tasked to leverage social media to increase the number of bookings and in return, revenue for Fiji Airways. The campaign was run from 1 October 2022 to 31 December 2022 with a budget of US$250,000.
Facebook and Instagram were chosen as the primary channels to reach new people. Whilst Meta is great at driving awareness and interest, many customers complete their purchase through other channels such as Google Search and Organic. Therefore, to capture the full customer journey, Google and Microsoft Ads were used in conjunction with Meta to ensure that Fiji Airways was capturing the audience at every point of the purchase journey.
“The campaign achieved a significant milestone in the tourism industry, helping bring the largest influx of visitors to Fiji to date. We are ecstatic about how well we reached our customers using asegmented, full-funnel approach over social media. With Smartly Automated Social ads and RQMedia’s expertise, we contributed to Fiji’s early national recovery strategy, well before many Asia Pacific tourist destinations.”
Jameel Mohammed
- FINALISTGoogle Search InnovationGoogle Premier Partner Awards 2018
- FINALISTGoogle Search InnovationGoogle Premier Partner Awards 2018
- WinnerBest Social Selling / Commerce CampaignHashtag Asia Awards 2023
- FinalistBrand AwarenessGoogle Premier Partner Awards, 2024
- FINALISTLead GenerationGoogle Premier Partner Awards, 2024
- WinnerRising StarMicrosoft Partner Awards, 2021
- FINALISTOnline SalesGoogle Premier Partner Awards, 2021
- FINALISTAccount TeamGoogle Premier Partner Awards, 2021
- WinnerGoogle Shopping Ad ExcellenceGoogle Premier Partner Awards 2019
- FINALISTGoogle Search Ad ExcellenceGoogle Premier Partner Awards 2019
- FINALISTGrowing Businesses OnlineGoogle Premier Partner Awards 2019
- FINALISTGoogle Display Ad ExcellenceGoogle Premier Partner Awards 2019
- WINNERGoogle Shopping Ad InnovationGoogle Premier Partner Awards 2018
- WinnerBest eCommerce IntegratorNational Online Retailers Association 2018
- FINALISTGoogle Search InnovationGoogle Premier Partner Awards 2018
- FINALISTGoogle Search InnovationGoogle Premier Partner Awards 2018
- WinnerBest Social Selling / Commerce CampaignHashtag Asia Awards 2023
- FinalistBrand AwarenessGoogle Premier Partner Awards, 2024
- FINALISTLead GenerationGoogle Premier Partner Awards, 2024
- WinnerRising StarMicrosoft Partner Awards, 2021
- FINALISTOnline SalesGoogle Premier Partner Awards, 2021
- FINALISTAccount TeamGoogle Premier Partner Awards, 2021
- WinnerGoogle Shopping Ad ExcellenceGoogle Premier Partner Awards 2019
- FINALISTGoogle Search Ad ExcellenceGoogle Premier Partner Awards 2019
- FINALISTGrowing Businesses OnlineGoogle Premier Partner Awards 2019
- FINALISTGoogle Display Ad ExcellenceGoogle Premier Partner Awards 2019
- WINNERGoogle Shopping Ad InnovationGoogle Premier Partner Awards 2018
- WinnerBest eCommerce IntegratorNational Online Retailers Association 2018