With decades of strategic marketing experience behind her – plus a PhD in relationship quality – Narelle is as rigorous as she is insightful.

Across her career, Narelle has worked on all sides of the retail experience: from shop owner to market researcher – and beyond. Today, she uses this deep knowledge to nurture the next generation of digital marketers.

As CEO, Narelle is the strategic force behind all things business development, customer relationship management and client media strategy. Her mantra is simple: use data to drive decisions and communicate them transparently.

Under Narelle’s stewardship, RQMedia has achieved extraordinary outcomes for brands that want to challenge the status quo and become leaders in their field.

Since 2016, Morgan has been the heart and pulse of our agency’s operational success. 

With a background in ecommerce and event management, Morgan is known for her exceptional attention to detail and organisational skills.

As our COO, she is tasked with creating and optimising processes to ensure we deliver maximum client value at every opportunity. And she rises to this challenge. Flawlessly. 

Meanwhile, Morgan manages two of RQMedia’s largest clients – Fiji Airways and Healthy Life – the former of which won the Hashtag Asia Award for Online Selling in 2023.

Daniel is not your everyday email marketing expert. 

He’s a global industry trailblazer – fuelled by his unrelenting mission to empower ecommerce brands with the knowledge and tools they need to sell more. Dramatically more. 

And the numbers don’t lie. 

Under his strategic guidance, Daniel has taken countless ecommerce brands to unprecedented success. Many of his clients have achieved 10x – or even 25x – increases in their email revenue after introducing Daniel’s proven SmartMail email strategy.

Andros has been driving innovative campaigns within the entertainment, tourism and attractions sectors for over three decades. 

Andros has led countless creative programs for global entertainment giants – including Walt Disney and Village Roadshow – in the Asia Pacific region.

Today, as Creative Director, Andros is the creative mastermind behind the marketing programs of our many high-profile entertainment brands, like Disneyland Paris, Microsoft and Hasbro – to name a few.

With a remarkable 25-year career in media sales, David brings exceptional industry knowledge and client management skills to RQMedia. 

Having ridden the waves of digital evolution at the likes of Sensis, Fairfax Digital and ARN, David has always been at the forefront of the changing media landscape. 

Honest, astute and a true marketing ally, David quickly becomes integral to his clients’ businesses – displaying an unrelenting commitment to their growth and success. 

It’s no wonder so many of David’s clients have chosen to continue working with him for more than five years (and counting). 

Louis is a master at turning advertising challenges into success stories. 

With a background in luxury goods and health advertising, Louis has a long history of building big brand awareness campaigns that truly resonate with target audiences. 

How does he do it? With a deep understanding of the industry’s many buying options – and knowing how to choose the right ones for the job. 

Louis’ track record for dramatically reducing his clients’ cost per conversion rates and reaching C-Level decision-makers speaks for itself.

It’s not hard to see why Louis cultivates such enduring client relationships.

Known for his deep technical and analytic acumen, Hamish manages digital advertising strategies for several of our key clients including True Alliance, Scorptec and Soundbay.

And his background is eclectic. He has a Bachelor of Advanced Science, a Bachelor of Creative Arts in Fashion Design – plus years of experience in customer service and events. 

Hamish’s clients value his vast expertise across the digital advertising spectrum – from perfecting the bid-to-budget ratio to strategic multichannel implementation. It’s this same expertise that saw him shortlisted for the Google Premier Partner Awards in 2023.

Lydia is a driving force behind our clients’ end-to-end email and SMS marketing strategies.

After a decade-long retail career at Saks Fifth Avenue in New York, Lydia pivoted into marketing when she landed a role with D2C sustainable bedding brand Ettitude.

Lydia’s well-rounded insight and expertise – spanning retail, digital marketing and the customer journey – make her an integral part of the RQMedia team. 

Today, Lydia spends her days creating and optimising our clients’ email campaigns to grow business performance and elevate brand influence.