KB AUTHORITY
Creating a comprehensive email strategy to re-engage browsing customers to purchase

Results
19%
Increase in Total Site Sales
65%
Increase in Average Open Rate
40%
Increase in Average CTR
653%
Increase in Conversion Rate
(compared to on-site average)
(compared to on-site average)
The Challenge
KB Authority recognized the need to engage and re-engage their website visitors who were browsing their extensive catalog. They sought a solution to remind customers of the products they had shown interest in, with the goal of increasing their chances of converting those browsers into buyers.


What we implemented
RQmedia quickly identified the problem faced by KB Authority and proposed a tailored solution using their “done for you” service. Leveraging RQmedia's expertise in browse related campaigns, the team devised a comprehensive strategy to re-engage the browsing customers and guide them towards making a purchase.
1. Site Search Campaign
2. Category Browse Campaign
3. Product Browse Campaign
4. Cart Abandonment Campaigns
RQmedia "offered a great solution to a very big problem that we had on our website. It’s been a pleasure working with [them] and their results really speak for themselves.”

Greg S.
CEO

























