Menu
Multidisciplinary Team
We're smart
We understand advertising technology and how it can work for you . We’ll be there to help you perfect your media platforms, budget, channels and goals.
We're dynamic
You’ll be working with our group of multi-disciplined and energetic staff who are responsive and reliable. We work at a fast pace, using management and digital strategies to match the ever-changing digital industry.
We're committed
We want to see your business thrive. Our team doesn’t underestimate the underlying complexities of the online world. We’re determined to meet every challenge head-on while helping you meet your goals. Your success is our success.
Dr Narelle Hutchesson
MANAGING DIRECTOR RQ MEDIA
Narelle is the Manging Director of RQmedia. Narelle is passionate about retail and business success. Narelle started in retail 35 years ago, her PhD was in Relationship Quality 20 years ago (the RQ of RQmedia) and she has spent the last 9 years developing the next generation of digital experts. Narelle now works with many of the country's Top Online Retailers to achieve their business goals.
Narelle is the Manging Director of RQmedia. Narelle is passionate about retail and business success. Narelle started in retail 35 years ago, her PhD was in Relationship Quality 20 years ago (the RQ of RQmedia) and she has spent the last 9 years developing the next generation of digital experts. Narelle now works with many of the country's Top Online Retailers to achieve their business goals.
Frank Grasso
NON EXECUTIVE CHAIRMAN
Frank was one of the first in Australia in 2002 to start a SEM business, after early success in SEO. Frank has been in the industry for the whole evolution and freely shares this knowledge. He is the CEO of Dynamic Creative, the ad tech company software that powers RQmedia.
Frank was one of the first in Australia in 2002 to start a SEM business, after early success in SEO. Frank has been in the industry for the whole evolution and freely shares this knowledge. He is the CEO of Dynamic Creative, the ad tech company software that powers RQmedia.
Elle Hackett
PERFORMANCE LEAD
Elle has been with the company for 7 years. In this time she has worked tirelessly on customer performance, and prides herself on being a very effective digital marketer. She wouldn't mind admitting to being a little geeky and demonstrates a strong ‘goal orientated’ work ethic.
Elle has been with the company for 7 years. In this time she has worked tirelessly on customer performance, and prides herself on being a very effective digital marketer. She wouldn't mind admitting to being a little geeky and demonstrates a strong ‘goal orientated’ work ethic.
Morgan Schulz
SENIOR ACCOUNT DIRECTOR
Morgan has been with Dynamic Creative for over 4 years and has over 10 years customer service experience. Although customer focused, she has a mind for the technical aspects of digital marketing. Her strong organisational skills keep the team aligned towards achieving customer goals.
Morgan has been with Dynamic Creative for over 4 years and has over 10 years customer service experience. Although customer focused, she has a mind for the technical aspects of digital marketing. Her strong organisational skills keep the team aligned towards achieving customer goals.
Tiffany Tsui
SENIOR ACCOUNT DIRECTOR
Tiffany has 4 years industry knowledge gained as an Account Director, Singapore Representative and Content Creator. With a customer-centric mindset, she works with clients across many retail industries helping them grow and reach their advertising goals. Tiffany most recently wrote the winning 2018 and 2019 Google Shopping Innovation and Shopping Excellence awards.
Tiffany has 4 years industry knowledge gained as an Account Director, Singapore Representative and Content Creator. With a customer-centric mindset, she works with clients across many retail industries helping them grow and reach their advertising goals. Tiffany most recently wrote the winning 2018 and 2019 Google Shopping Innovation and Shopping Excellence awards.
Elena Spadotto
PERFORMANCE MANAGER
Elena is a creative communicator who is passionate about digital marketing. With her background in Journalism, she understands the importance of representing your brand with a fresh and innovative approach. With over 10 years of working in customer service, Elena is committed to ensuring your business is reaching above and beyond their goals.
Elena is a creative communicator who is passionate about digital marketing. With her background in Journalism, she understands the importance of representing your brand with a fresh and innovative approach. With over 10 years of working in customer service, Elena is committed to ensuring your business is reaching above and beyond their goals.
Lauren Copland
PERFORMANCE MANAGER
Lauren comes to RQmedia with a BA in Media and Arts. She enjoys the challenge of learning new things in digital media (and this industry doesn't stop changing!) Lauren loves reading, listening to music, and spending time outdoors. On the weekends she enjoys playing board games with friends and family, going hiking, and looking for vintage treasures in secondhand stores.
Lauren comes to RQmedia with a BA in Media and Arts. She enjoys the challenge of learning new things in digital media (and this industry doesn't stop changing!) Lauren loves reading, listening to music, and spending time outdoors. On the weekends she enjoys playing board games with friends and family, going hiking, and looking for vintage treasures in secondhand stores.
Georgia Ferguson
PERFORMANCE MANAGER
Georgia grew up in regional South Australia and moved up to the big smoke to follow her passions. She joins the team with a BA in Media, extensive experience in leadership roles and a keen eye for detail. Georgia loves spending her free time following trends on social media and collecting lots of indoor plants.
Georgia grew up in regional South Australia and moved up to the big smoke to follow her passions. She joins the team with a BA in Media, extensive experience in leadership roles and a keen eye for detail. Georgia loves spending her free time following trends on social media and collecting lots of indoor plants.
Andrea Ng
ACCOUNT COORDINATOR
Andrea has recently been promoted from Intern to Account Coordinator. She works with the Account Directors and brings great communication and organisation skills to the role.
Andrea has recently been promoted from Intern to Account Coordinator. She works with the Account Directors and brings great communication and organisation skills to the role.
Leah Aplin
ASSISTANT TO MANAGING DIRECTOR
Leah returns to RQmedia in a multifaceted role. She assists with business development, account coordination and all company communications. Her friendly and positive nature helps our customers in any way possible.
Leah returns to RQmedia in a multifaceted role. She assists with business development, account coordination and all company communications. Her friendly and positive nature helps our customers in any way possible.